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Fire & Water - Cleanup & Restoration

Enthusiasm Rules Here

3/1/2019 (Permalink)

Why SERVPRO Enthusiasm Rules Here Michal Fosdick and Dennis Fosdick

Michal Fosdick is the Owner/President of SERVPRO of Southern Cuyahoga County. Even though the circumstances around a water or fire loss are tough and the pace is often hectic, she is absolutely on fire for what she does daily (pun intended).  This is the case, even with the high of number of flaming chain saws she always needs to juggle. These include soothing worried customers, organizing home furnishings in our storage facilities, putting finishing touches on a proposal, coordinating financing for the purchase of needed equipment, talking to prospective hires and/or paying the bills.  Regardless of the circumstances, she keeps our business moving forward. What’s more, Michal’s sincere enthusiasm for her people means that she does all this without being heavy-handed or micromanaging the team. Straight forward, down to earth and accessible, Michal is well known for her enthused, “make it right every time”, drive for SERVPRO of Southern Cuyahoga County.

Dennis Fosdick, Jr. is our VP and son of our President, Michal Fosdick. He carries forward the same energy of fair, positive and purpose driven leadership at SERVPRO of Southern Cuyahoga that Michal does. His enthusiasm for major storm work is unmatched. This becomes clear and obvious when you see his glee at getting everything organized; from major desiccant equipment and the heavy trucks needed to transport them, to manpower and generators. Dennis touches almost everything that goes into making the storm team run at top effectiveness. He also has a deep desire to create an authentic team atmosphere in our organization. This desire, along with his infectious can-do attitude, strong business vision, customer centered mindset and focus on improving performance have been central to the growth of our franchise group since 2015. Our key leaders, with their gusto for close bonds with customers and staff and the openness with which they run the business, are important ingredients in growing the respect we enjoy from our peers in the industry. It’s also how we make sure that every storm reconstruction, water clean-up or fire mitigation job we take turns out "Like it never even happened."

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